Great product Affordable and robust option for any small business.
December 18, 2025
Great product Affordable and robust option for any small business.
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- GoTo Connect Phone System
Overall Satisfaction with GoTo Connect
GoTo Connect has all but eliminated many of our telephone headaches from the past. Routing calls between departments is easily accomplished and with the purchase of the very affordable Yealink phones, we have been able to customize each users phones to their specific roles.
Pros
- Automated attendant and call handling
- Voicemail
- Call appearance settings allow multiple users to monitor a single line
Cons
- The desktop call app does not easily allow searching through misses calls.
- The desktop app should be a standalone program that can be shrunk down on the computer screen for call monitoring.
- Saved thousands by getting rid of in-house IP phone hardware/switches. Now everything is on the cloud. Just plug in a phone and you are up and running.
Have not fully utilized the messaging capabilities yet.
Much more affordable and has everything that we need.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes
Comments
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