Item: GoTo Meeting
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

We use GoTo as our default meeting/phone (I think VOIP) system. We have our conference rooms set up to work with GoTo Meeting so that we can meet both in person, and with various team members conferenced in. Overall, the phone system has received no feedback (which is good, meaning we haven't had issues with it). The GoTo Meeting portion has received mixed reviews, mostly because of how it interacts with iOS.

Pros and Cons

Screen share without having to join a meeting
Screen share via link
Conference room hub

Instructions on permissions for iOS - our remote workers have varying degrees of success figuring out how to get audio, video, or screen share working since last update
Constant rebranding - name and logo has changed several times this year, which is a bit confusing for less tech-savvy users

Return on Investment

I am not sure how much this platform costs us

Alternatives Considered

Google Meet and Zoom

GoTo meeting was already used when I started working at my company, so I'm not sure how it was chosen or stacks up against competition. What determines whether or not we use GoTo Meeting for day to day use is whether or not we have multiple people in-person, in the conference room, as well as multiple remote attendees who will sit in on a meeting. In that scenario, we use GoTo Meeting because it's the system we have for conference rooms.

Key Insights

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

Yes

Other Software Used

Asana, Canva, Google Workspace (formerly G Suite)

Likelihood to Recommend

GoTo Meeting seems to be well suited to hybrid meetings (meaning, ones with remote as well as in-person attendees). It seems to require more IT support than some other meeting platforms, but when set up correctly, allows for pretty seamless meeting support. One of my favorite features is actually screen share links, which allow a computer that is not a participant in the meeting to run slides or share screen via a generated screen share link. However, a lot of these functions seem to require more specialized support and set up than other meeting platforms.

Standard Meeting Platform

Overall Satisfaction with GoTo Meeting