A GoTo for support and meetings!!
December 11, 2023
A GoTo for support and meetings!!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Meeting
We typically use the GoTo Meeting product to host web sessions with our clients. Whether it's for sales and marketing calls/meetings, or for connecting with a customer for a support issue or an implementation - GoTo Meeting is one of several GoTo products we've kept in use at our organization for many years.
- Easily allows users to create and host meetings
- Easy to share screens/content amongst the various participants
- Intuitive design makes remote control and helping customers a breeze
- Needs a file transfer capability that is found in other products, such as GoTo Assist
- Suggest having a step by step visual for the participant logging in, such as found with GoTo Resolve
- It's not a standout application among the GoTo product line - many of this product's features are also found out of the box with GoTo Connect
- It has helped us server our customers over many years
- The price points are a bit high, so we've recently consolidated our products
GoTo Assist is by far the easiest solution to use in regards to simplicity and functionality, especially for the end user receiving support. But we have recently consolidated all 5 of our GoTo products (Meeting, Connect, Assist, Resolve and Webinar) into two just offerings now: GoTo Connect and GoTo Resolve. We feel confident that those two alone will meet our needs moving forward.
Do you think GoTo Meeting delivers good value for the price?
Yes
Are you happy with GoTo Meeting's feature set?
Yes
Did GoTo Meeting live up to sales and marketing promises?
Yes
Did implementation of GoTo Meeting go as expected?
Yes
Would you buy GoTo Meeting again?
Yes