Good program for any age and level of tech
January 21, 2020

Good program for any age and level of tech

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

GoToMeeting is used to connect with outside parties within the business. It combines different departments and gives the company no limits. It is also used for conferences and learning opportunities for the staff.

Pros

  • GoToMeeting is an easy to use program.
  • GoToMeeting helps the staff conduct meetings with parties who are unable to attend in person.

Cons

  • For our purposes GoToMeeting is adequate.
  • If there was a better on boarding for new users would be helpful.
  • Good investment if you can get your staff on board with it.
  • Created a better line of communication.
GoToMeeting allows staff to create seminars and run them as a class where Skype can be used for a call and tends to glitch when adding others to create a full conference. GoToMeeting allows for more of a group setting, which helps grow a program and audience.
I have reached out to support just once, and they were lovely. It was for a small issue regarding linking a meeting which they resolved within chat, they were understanding and to the point. The directions helped me conduct my activity without delay. It is always great when companies have customer support who value their customers.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

Yes

GoToMeeting program is well suited for users who need to have multi-user meetings. It is excellent to hold seminars where one person is in charge and allows you to archive videos where it is available for others. It would not be suited for people who do not have meetings that are only internal.

GoTo Meeting Feature Ratings

8.0
High quality audio
10
High quality video
9
Low bandwidth requirements
7
Mobile support
6
8.0
Desktop sharing
8
7.0
Calendar integration
8
Meeting initiation
9
Integrates with social media
6
Record meetings / events
5
Slideshows
7
7.3
Live chat
7
Audience polling
8
Q&A
7
5.3
User authentication
6
Participant roles & permissions
6
Confidential attendee list
4
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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