Basic, solid, and reliable!
January 22, 2020

Basic, solid, and reliable!

Shannon Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

Until recently, our team used GoToMeeting as our videoconferencing platform. I've always found it very easy to use, including audio/video settings and screen sharing. We have many team members working remotely in other states and countries, so it made our regular check-in meetings more accessible (vs having people just call in without the video component).
  • Screen grab tool is very useful.
  • A/V quality is typically reliable.
  • Extra meeting features (like polling) would be nice.
  • Tool use is restricted in video mode.
  • Time saved emailing back and forth.
  • Greater team collaboration in real time.
GoToMeeting is a solid basic option for remote meetings/teleconferencing. Although my team uses Zoom now, we had great experiences with GoToMeeting. I rarely if ever experienced poor video or audio quality, and I never heard my logistics team complain about GoToMeeting's functionality or support. All in all, a solid choice.
Although I never had to contact support myself, my logistics managers never complained about it. Call quality was great even for our folks in other countries, video worked for whoever used it, and screen sharing was no problem at all. Overall, it was rock solid and if we switched back, I would be fine with that.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

Yes

It's basic but gets the job done. Our team switched to Zoom (not sure why), but I enjoyed GoToMeeting and have no complaints. It worked great for us to bring team members together across distance and time zones. The video never really seems to be GoToMeeting's priority, but for voice and screen sharing, it's great.

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
6
Low bandwidth requirements
8
Mobile support
Not Rated
Desktop sharing
8
Whiteboards
Not Rated
Calendar integration
6
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
7
Live chat
9
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8