Good value over competitors, but less known and less integrated
November 25, 2021

Good value over competitors, but less known and less integrated

Enrique Abello | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

With our workforce spread around the country, we needed a solution that allowed easy virtual meetings, as well as the occasional remote control of a presenter's device. GoTo Meeting provided those functions and more, in a package that was recognizable to all of our existing users as well as external attendees.

Pros

  • Easy to set up meetings.
  • Straightforward controls and interface.
  • Outlook plugin is especially helpful.

Cons

  • Not as widely adopted as other solutions like Zoom or Teams.
  • IT can't use it to support users.
  • Able to hire more remote workers.
  • Gives us the option of implementing BYOD for certain employees.
  • Added cost over Microsoft Teams, which we already have through our O365 subscription.
GoTo Meeting ended up costing less than a comparable Zoom enterprise license, though it's still an additional cost over Microsoft Teams, which we are technically already paying for as part of our O365 subscription. Functionality is largely the same as Zoom, though end-users who may be accustomed to Zoom sometimes have some initial difficulty with the GoTo Meeting interface, that's typically quick to resolve.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

For quick and easy virtual meetings, GoTo Meeting has been an excellent tool. It's not as widely adopted as Zoom or Microsoft Teams, so several external attendees have complained that they've had to download yet another app in order to access my meetings, but aside from folks being a couple of minutes late because of the download/install process, GoTo Meeting has been exactly what I was looking for.

GoTo Meeting Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
Not Rated
Mobile support
7
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
5
Record meetings / events
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10

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