Great For Screening Tenants
September 19, 2019

Great For Screening Tenants

Anselmo Lourenço | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

It is being used across our property manager organization for tenants and potential tenants to communicate with us.
  • It has a great screening process. It keeps tenants from calling us for non-emergencies. Instead, they are directed to leave a voicemail or send us an email. Makes being a landlord much easier.
  • Sends voicemails to email so we always have a record of them.
  • Keeps our personal number private.
  • For the amount we use it, it’s too expensive. It would be better for larger-scale businesses, and we only have four sets of tenants. Would love to be able to pay per use.
  • Gives potential tenants an opportunity to reach us and to be screened before we return calls so that’s positive. Otherwise we only really use it because it keeps our personal number private.
Haven’t used any others.
Haven’t had opportunity to use support yet thankfully.

Do you think Grasshopper delivers good value for the price?

No

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

It is well-suited for all organizations, except for those where price is a barrier.

Grasshopper Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
Not Rated
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
Not Rated