Item: Greenhouse
Rating: 10
Author: Christine Alling

Use Cases and Deployment Scope

Greenhouse was our ATS for all positions. We used it not only to post jobs, but, to go through the offer approval process and present candidates to hiring authorities.

Pros and Cons

From the candidate application side, Greenhouse is easy and fast - you can submit your application easily and quickly.
It is very easy to make changes to jobs in Greenhouse - if you need to adjust language or add requirements, it's very easy to do and happens quickly.
Greenhouse is very intuitive to use - easy to navigate and learn if you've never used it before.

It is challenging to make changes to offers - even something like a start date change requires re-approval from all approvers.
The reporting function was difficult to navigate and would time out prior to getting results.
It would be great if greenhouse would alert you to other jobs the candidate has applied to and possible duplicate profiles.

Return on Investment

The offer approval process has caused delays - which is on the executives who ignore their emails, but, when you have to get new approvals for small things, it's the ATS being rigid. The time lapse for approvals is not good for candidate experience.
Greenhouse has been positive in that it was implemented quickly and web-based, so, it can be accessed easily.
Greenhouse definitely has less application abandonment because it's fast to apply.

Alternatives Considered

JobDiva, iCIMS Talent Acquisition Software Suite and ADP VirtualEdge

Greenhouse and JobDiva are similar - they're both easy to use and don't require a huge time commitment for the applicant. iCIMS is also easy for the candidate to apply. ADP requires a significant time commitment from the applicant, but, it has integration features that the others don't have.

Other Software Used

LinkedIn Talent, Entelo, Slack

Likelihood to Recommend

I would recommend Greenhouse to any recruiter who works in a smaller company, especially tech companies. I think larger companies would need an ERP level ATS. Greenhouse is very easy to use as an applicant - it doesn't ask for redundant information and allows candidates to move through the process easily. It's very easy to set Greenhouse up for an organization and customize what information you need from a candidate. If you need a lot of reporting or have a huge recruiting team, I don't know if Greenhouse has the reporting capabilities necessary, but, I'm a fan of Greenhouse for the simple reason that it's easy for candidates to apply.

Greenhouse - great ATS for smaller companies

Overall Satisfaction with Greenhouse