Comprehensive feature set and productivity gains, expect to pay more every time you renew
January 18, 2020

Comprehensive feature set and productivity gains, expect to pay more every time you renew

Glenn Burnside | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Greenhouse is one of our core systems, serving as the system of record and interaction for all of our applicant tracking activities within our recruiting team, and used by our recruiters, sourcers, and everyone on our interview teams.
  • Integration with external systems (LinkedIn, Job boards, HRIS, e-signing).
  • Workflow management throughout all pipeline activities.
  • Limited support for long-term prospect nurturing.
  • Permission management is confusing.
  • Once we had it fully implemented, we were able to double our candidate volume per recruiter.
  • Shortened our hiring time to less than 21 days from application to offer.
Greenhouse has the best third-party integrations with other systems, which increases our candidate flow and reduces our friction and number of manual steps in our interview process. It has some of the best workflow definitions and interview structuring support with objective outcome measurement.
Support can sometimes lag a few days, and usually is answered with stock knowledge base answers and we usually have to go two rounds of requests before getting to a clear answer to our questions.

Do you think Greenhouse delivers good value for the price?

Not sure

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

Yes

Did implementation of Greenhouse go as expected?

Yes

Would you buy Greenhouse again?

Yes

If you've got a well-defined interviewing process, Greenhouse is great as helping you systemize that and enforce it through a robust set of tools. If your interview process is less structured or doesn't involve as much team-oriented interviewing, it might not be appropriate. Because Greenhouse charges based on your company's size, and not on the number of jobs filled, recruiter seats, or other units more directly related to the actual recruiting process, your pricing can get outsized relative to the value it generates for you pretty quickly.

Greenhouse Feature Ratings

Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
5
Job Search Site Posting
8
Customized Application Form
8
Resume Management
7
Duplicate Candidate Prevention
9
Candidate Search
9
Applicant Tracking
10
Collaboration
8
Task Creation and Delegation
6
Email Templates
8
User Permissions
6
Notifications and Alerts
7
Reporting
6