Overall Satisfaction with GRIN
The marketing department of Schell Games uses GRIN as its primary influencer management and marketing platform. We use GRIN to discover, manage, and fulfill influencer marketing activities. Through GRIN, we are able to attract and retain content creators, manage multiple campaigns at a time, use its reporting mechanisms to determine which content creators would be a good fit, and establish KPIs on a per content creator basis.
- Campaign management.
- Influencer discovery.
- Influencer management.
- Campaign fulfillment.
- Multiple payment options.
- Ease of adding coupons/vouchers.
- Ability for brand to see influencer's dashboard.
- Saved time.
- More efficient workflow.
- Better content creators.
- Better game discoverability.
Do you think GRIN delivers good value for the price?
Are you happy with GRIN's feature set?
Did GRIN live up to sales and marketing promises?
Did implementation of GRIN go as expected?
Would you buy GRIN again?
When you are looking to implement a full-scale influencer marketing program in-house, GRIN has positioned itself to be one of the leaders in the market. Keep in mind, that it is very high-touch, so the more attention you place on it, the more you will get out of it. If you are looking for one-off influencer campaigns, I wouldn't suggest GRIN, since it is an influencer marketing platform + a CRM where you can nurture and grow relationships with the content creators you work with.
They are very responsive and provide insight into why they made the decision and how the issue could impact not just you, but other 'GRINners'.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No, because at the level we subscribe to, we were assigned a customer success manager who we can readily contact.