Groove is Great!
October 20, 2017

Groove is Great!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used by our entire sales department in order to get tracking and insight into our emails. It allows for us to see when prospects interact with our emails and then we can follow up accordingly. It enables us to target prospects in a timely and effective manner. This has been a huge time saver for me and the rest of my team.
  • Ease of use- Groove is very simple and easy to get up and running. The Salesforce plug in is extremely helpful and the Chrome extension is easy to install and get notifications right away.
  • Tracking- tracking your emails through Groove is extremely effective. You can pin point who is opening them up and how they interact with the information you sent them. Allows for my sales team to have a direct call of action based on the activity they see occurring.
  • Attaching emails to Salesforce accounts. This has been extremely effective for us as a sales organization
  • The tracking seems to lag a lot. Notifications usually don't show up instantly as they occur. I would like to see in real time when someone clicks on an email that way I can call them directly right after they engage with it. Sometimes I won't get a notification for a long time.
  • Groove's ROI is simple for my organization. The quicker we see people interacting with our emails, the sooner we can reach out to them and move them down the sales funnel. The insight that Groove provides us allows us to move fast and build stronger pipeline faster.
Groove stacks up very nicely against these options. First things first, Groove is a lot less expensive than the other options and it does just as much as the other providers. Groove is very simple and effective. It does what it needs to do in a really strong and effective way. I think that Groove is the best product you can buy for a small to mid sized sales organization.
Groove is well suited for organizations that want to have insight into their email activity. It allows you to see when prospects click or open something in your emails. Also scheduling automated emails to go out at certain times is really beneficial as well. If you want an easy to use, intuitive tracking tool then Groove is perfect for that.