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Best Software Purchase
Updated January 11, 2023

Best Software Purchase

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I make use of Groove for customer engagement and feedback, it's very helpful in linking appointments via my Google calendar. It's even more useful in the templates that I have been able to create which allows me to streamline my email communication which allows me to speed up my workflow. What I enjoy most about Groove is that it allows me to draw on information from Salesforce that I can link to my Groove templates when creating my Groove templates. Before I made use of Groove it was a tedious process of sending out individual emails but now with the Groove templates I am able to make use of a template and edit it according to the customer's feedback required. Groove allows me to simplify and organize my workflow so easily and effortlessly.
  • Groove templates
  • Email Marketing
  • CRM Intergration ( Salesforce Information Integrating into email templates)
  • Workflow Management
  • A Desktop Application would be helpful
  • Less Updates
  • More automated options other than email templates
  • Alerts or reminders for appointments not followed up on
  • Alowing Salesforce and Groove to be more intergrated
  • Email templates
  • Automation
  • Workflow
  • Analytics
  • Increased productivity for myself and my team members
  • Simplified my workflow
  • Very helpful with analytics and Salesforce integration
Groove is very easy to navigate, it allows many usable day-to-day functions which allows the workflow to be effortless and simplified. This would include email templates, automation, calendar integration, Salesforce integration, and analytics.
It was not easy to navigate, and learning how to use the software took more time. It was just not worth the time or effort, the features of this software were not as integrative and engaging as I hoped it would be to allow me to automate many of my email functions, to allow me to easily integrate this software with Salesforce too.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is well suited for integrating my Google calendar with my email templates to allow my clients to set up appointments with me. I find that automated Groove templates integrate Groove and Salesforce for analytics and drawing on information that can be used in my email templates.

Using Groove

Groove is used for email templates, calendar sync, sales analytics