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Groove at the Frontline Level
February 09, 2023

Groove at the Frontline Level

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove to send email campaigns to thousands of customers. It allows to conduct 1:many relationship management.
  • Campaign design
  • Ease of repeatability
  • Integration with other systems
  • Sharing flows
  • Stopping flows
  • Having multiple people own the same flow
  • Sending many emails
  • integration with gmail/zoom
  • Ability to include links in emails
  • reduced admin tasks
  • ability to reach our customers
  • greater customer satisfaction
Groove has an easier UI than typical SaaS products. Its easy to configure settings
Groove suited the needs better I assume, it is not my decision what we use though. I just work here.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

It works well when we want to distribute a resource to many of our customers or request check-in calls with many. It allows us to appear as if the message was not automated.