Guru has complemented our success improving the way we deal with our customers, efficiently and top notch!
September 25, 2023
Guru has complemented our success improving the way we deal with our customers, efficiently and top notch!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
Guru helps me provide product and policy information to our customers quickly and very efficiently. Guru is a friendly and helpful software that just makes everything better for us and for our customers.
Pros
- Guru puts in order different topics that helps providing information to our customers.
- Guru saves the most used and relevant information to have it handy quickly.
- Guru helps organizing tasks, products, and policy information.
Cons
- I would say Guru can be improved by adding a few filters that allow one to search specific topics.
- Product, warranty policy, and return policy information.
- Tasks organizer.
- Library
- 100% positive! The nice experience is part of the success of our company due to the top-notch customer service that relies on Guru backup.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes
Comments
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