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Guru is pretty great, but don't count on all features working.
September 26, 2023

Guru is pretty great, but don't count on all features working.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We use Guru to create documentation and tutorials to preserve knowledge and increase efficiency when having to share information or set up new environments.
  • Organize Content.
  • Very Created Content.
  • Export via PDF for super easy sharing - benefits of availability offline.
  • Organized
  • Firefox!!
  • Plugins
  • Sensible integrations.
  • Working integration into Outlook as it currently does not work.
  • Organizing Content.
  • Sharing Content.
  • Verifying Content.
  • Frustrating when it does not work.
The verification process and the promise of WORKING plugins (oops).

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

No

Did implementation of Guru go as expected?

No

Would you buy Guru again?

Yes

It is creating and sharing valuable knowledge content and howtos. Guru sucks at working in anything other than Chrome, which is a real shame. They do not have a Firefox plugin and generally do not care about FF users. We have had significant issues using LastPass with it in the recent past, though it seems like it is a lot better now.