Easy to use, fantastic solution! Like having "Guru" with you at all times!
October 05, 2023

Easy to use, fantastic solution! Like having "Guru" with you at all times!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Our company utilizes Guru as a knowledge dashboard-We incorporate multiple methods of knowledge delivery ranging from in-depth walkthroughs, quick recap cards, onboarding, & an extensive database on best practices.

Guru allows the company to address common issues, or leap learning hurdles during trainings-We can provide exact solutions to employees who are yet to personally encounter some common issues. Guru is used daily by all team members, & is kept up to date by our internal "Experts". (As we have different "collections" of cards, covering all teams within the company.)
  • Allows for customized organization of content
  • Give the "author" fantastic tools to properly express content
  • Extremely user-friendly front-end navigation
  • Formatting on Cards can be cleaned up- Things like bullets, numbering, etc.
  • The ability to highlight in different colors
  • Possible API connections?
  • Cloud Based organization
  • Tagging cards
  • Team building
  • Role assigning
  • Optimizes training, which saves time.
  • Keeps everyone up to date on current practices, which allows focus to be on urgent matters.
  • Database building is easy, initial "implementation" period is long, but saves you time in the end
We have used Guru from the start-We do use other applications in tandem with it- but Guru was its own solution & we didn't waste time trying out other things. We saw the benefit it provided, which was multiplied once implemented. Its core functionality doesn't have much competition, because what Guru does- It excels at.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

I think at its core, Guru excels at providing a clean & user-friendly way to "index" your practices. It's the perfect place to have your entire team exist & share proper workflows-allowing a prime area to train new employees.

In my opinion, Guru isn't the place to "work in real time"- It's best suited as a database.