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Excellent tool for keeping important knowledge resources!
Updated March 26, 2024

Excellent tool for keeping important knowledge resources!

Floranch Enanoria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is an excellent platform for information creation and exchange. Anything you register with Guru can be recorded and accessed at any time, even if you are the only user on your team. I use it to help me remember what I did and to provide tutorials that frequently need to be repeated in order to assist other employees of the organization. For example, configuring an FTP program is a method that is consistent with just minimal modifications each time. Sharing those screenshots together with the technique through an email attachment or a link in Teams saves a ton of time. The ability to forward verification to additional team members and even have Guru mark items for further verification on a schedule is amazing! Fantastic product.
  • I use it to help me remember what I did and to provide tutorials that frequently need to be repeated in order to assist other employees of the organization.
  • Configuring an FTP program is a method that is consistent with just minimal modifications each time.
  • the feature to pass verification to other team members and even have Guru flag articles for re-verification on a schedule is amazing.
  • The lack of Firefox and Outlook compatible plugins is one of my main concern.
  • I would like to see compatibility across various systems. Having a background in web development, the lack of cross-compatibility is upsetting to see and experience, especially in this current age of tech - 20 years ago, it was a different story.
  • Lack of organization Very opinionated (you have to think like Guru's team to really utilize their product) Difficult to maintain as the amount of content in your Guru expands Awful searching
  • It help us store spiels and details on how to work with some tickets and concern
  • It's intuitive, and user-friendly, and the best part is that by entering a key-word on the search bar you can find all the information about either a workflow or a product
  • It really helps conserve time. I just click a few times and there goes what we are looking for.
  • User Interface Complexity: Some users found Guru's user interface to be somewhat complex and overwhelming, especially for new users. Simplifying and streamlining the interface could enhance the overall user experience.
  • Sometimes when you storage to much information en 1 GURU card, the browser usually have issues to open everything on that GURU
We switched to Guru haven been impressed with the user interface, ease of organizing content and speed. We had previous issues with loading times for searches or easily finding content. Guru solved these issues

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

The best part about Guru, in my opinion, is how easily accessible and user-friendly everything is. You can make cards and impart your wisdom and ideas to the people in your neighborhood. For further confidence, I can see which have already been validated. It was also helpful to know who generated each card and when. The "my library" feature is great since it allows me to "favorite" cards that I frequently use. In the event that I forget which card I opened, I can also check the "recently viewed" section. Overall, this was a useful tool that served as an encyclopedia for each community.