Guru is a great tool for knowledge management!
August 05, 2024
Guru is a great tool for knowledge management!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
We use it mainly as a knowledge base - it helps to be a source of truth for the sales org, so they know where to go to look for info. It can also be verified so we ensure we keep info up to date - on other platforms this was harder to do.
Guru is a great place to keep content for our annual kick off events - people can come back to it, and easily recap content. We refer to it in our onboarding materials, which makes it easier to keep up to date - as soon as we update the Guru card, the content stays fresh.
Guru is a great place to keep content for our annual kick off events - people can come back to it, and easily recap content. We refer to it in our onboarding materials, which makes it easier to keep up to date - as soon as we update the Guru card, the content stays fresh.
Pros
- Verifying content
- Content management
- Customer support
Cons
- Make it easier to see who can view each collection
- Make it easier to see who can edit each collection
- More features to help keep content verified
- Allowed us to have one source of truth for sales org
- Helps supporting teams to reach the sales org
- It is easy to use
I was not involved in the process
Do you think Guru delivers good value for the price?
Not sure
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
Yes
Comments
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