Phenomenally Helpful at Documenting Processes

Guru serves as our firm's internal wiki. We use it to document processes, policies, best actions, and pretty much everything in between. I often feel like my parents in that whenever an employee asks me how to do something I first ask them if they've checked Guru. More often than not the answer they are looking for has already been documented. It's been a huge part of our company's growth because it is a central location for everything any employee could need to know.