Gusto Is One Of Our Most Valuable Assets!
July 18, 2024

Gusto Is One Of Our Most Valuable Assets!

Janet R. (Sonny) Wagner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto as our Payroll processing solution. Our employees are spread out across the USA (and Canada), and Gusto allows us to easily observe each state's tax requirements, as well as provides a banking solution for our employees. Finally, Gusto allows us to easily leave recommendations for our departed or current employees.

Pros

  • Payroll processing
  • State/federal income tax management
  • Seamless handling of bonuses, awards, gifts, loans, etc. to our employees

Cons

  • Our employees like to use Gusto as one of their primary banking solutions. Having normal banking abilities (auto bill pay, custom budget categories, etc.) would meet their needs better.
  • Employees often create multiple accounts to save for different plans (vacation, holidays, etc.). However, once those savings goals are met and used, there's no easy way for them to delete those accounts.
  • Every year, we can definitively say that using Gusto is much more cost-effective than managing related resources in-house.
Easy for both employers and employees to manage.
Gusto is both more cost-effective than their competitors, but also offers most of the features we need, while not forcing us to pay for features we don't use.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Working for a small business (less than 150 employees), it's difficult for me to visualize how it would work out for larger corporations (or even way smaller companies), but given our experience with it, I can only assume any size company would benefit in using Gusto as their Payroll/employee management solution.

Gusto Feature Ratings

Payroll Management
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10

Using Gusto

150 - Employees (virtual tutors)
Mid-level management
Senior management
HR
1 - HR
Compensation
Benefits
  • Providing employees with one-stop HR/compensation resource
  • Benefit determination/management
  • Bonus calculation/processing
  • Offering employees to use Gusto as their primary personal banking solution.
  • Expanding employee usage of Gusto as primary banking solution
We love it. It is cost-effective and comprehensive in the features we need.

Comments

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