Positive experience with Gusto!
August 16, 2024

Positive experience with Gusto!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto for our organization's payroll and benefits, for hourly employees like myself. I check my hours, report my hours, make sure my tax allocations are correct, and get paid through their online platform. I also have their mobile app to easily be able to adjust my time on the go.

Pros

  • Hourly timekeeping
  • Easily adjust tax allocations
  • Benefits information

Cons

  • Easier to use interface
  • Clearer descriptions of tax allocations
  • Widget for iPhone
  • Time reduction
  • Time management
  • Efficientcy
I gave Gusto a rating of 8 out of 10 because it is overall easy to use and I enjoy having it as the primary platform for my pay allocations. The system is streamlined, and even when I was first getting started it was super simple to figure out how to use the software. I am referring to both the online site and the mobile app.
Workday was very annoying to use in comparison to Gusto. The primary annoyance for me is in the overall interface and design of both the site and the mobile app. Both the site and the mobile app have menu options that don't really make sense, so I was always guessing on which tab to click on when I would be trying to find something.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

I think that my experience with Gusto has been overall positive. If I were to compare my experience with Gusto to other online hourly tracking systems for my pay, Gusto has been far better in terms of quality, interface, and overall ease of use. The platform looks modern and is overall also just visually appealing.

Gusto Feature Ratings

Pay calculation
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
7
Reimbursement management
7

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