Behind the scenes review.
June 15, 2018

Behind the scenes review.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HeavyJob
  • HCSS Safety
  • HCSS Skills
  • HCSS Forms
  • HCSS Plans

Overall Satisfaction with HCSS

Their staff is super helpful, and even when their main office was facing a natural disaster, they still made sure to have a few people available via phone to help support their customers.
Implementation was awesome when traveling to their office for training on how to implement. Also, when we have a trainer come to our office, we were able to train a large group of people.
I work for a concrete subcontractor and we utilize both Heavy Job Mobile and Desktop versions. We use it for our mobile timecards, productivity tracking, dispatching, safety documentation and inspection management as well as training logging. With the exception of our accounting department, the rest of the company directly uses HCSS modules on a daily basis, including all field management personnel.

Pros

  • The modules integrate well with each other which makes information sharing easy.
  • The mobile application works well and has enough back-end customization to be useful to any type of construction company.
  • The mobile platform is clean and easy to navigate.

Cons

  • Document storage is a huge thing they need to address. Similar to how a Google drive functions, they need to create a built-in way to attach and store project documents.
  • The Extra Work Tag documentation in the mobile field application could use a lot of improvements from sequentially being numbered in some fashion, as well as multiple signature lines for both the General and the Subcontractor representatives.
I don't have any other to compare to, as my previous company we built a software system from the ground up that did all of these functions already.
The training staff is helpful and I feel would be able to teach this program to any company and help implement.
Th platform is robust enough for the management team, however simply enough for our employees in the field to be able to use.

HCSS Feature Ratings

Plan distribution & viewing
5
Plan markups & sharing
5
Issue tracking & punchlists
2
Photo documentation
7
Jobsite reports
5
Collaboration & approvals
1
Mobile app
7

Comments

More Reviews of HCSS