Pretty good value to quickly get metrics up and running
March 25, 2021
Pretty good value to quickly get metrics up and running
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
Heap has a lot of different use-cases across customer success, product, and engineering. We want to understand what customers are using, how they're using it, and why they're using it. Heap (or the output from Heap) is used across different teams to improve important metrics that we track in our system.
- Onboarding
- Setup
- Support
- Pricing
- UI/UX
- Integrations
- Improved NPS score
- Sales conversions
- Revenue growth
Ease of installation and usage
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes