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Love Highspot
August 23, 2019

Love Highspot

Karam Virk | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Highspot

Being used across the whole organization as a central hub for all content and resources. Sales, Customer Success, Enablement, Pro Serve, Marketing and Product.

Highspot houses all internal and external content that is for internal knowledge and that can be shared to clients. It's also used for all new hires to access any archived and recent collateral that may be relevant across the different business functions.

Highspot is also used as the personal drive for all employees to save their decks or infosheets. Easy to access or share out to clients from within Highspot
  • Searchable Content + Collateral
  • Organized info by department and provide transparency
  • Allows you to share content externally and track views
  • Solid reporting on which content is performing well
  • More filters on searches
  • More simplified view
  • Sending out content to prospects and being able to track views
  • Easily find case studies and resources by industry to share with clients
  • You are able to upload you own custom content to highspot to share out to clients (Slide Decks)
Has a lot of advanced features, but they could make it a bit easier to navigate and learn.

Requires additional training to really learn all of the powerful features of Highspot like pitches and analytics

Sidebar is easy to navigate types of content. Gets more difficult when you are trying to see the individual actions you can take for each piece of content
I have not had to use support for Highspot
Highspot is so much more versatile than Google Drive. Its feels more secure and easier to organize content. It is also much more Sales Focuses and allows for collaboration and features to share content clients with tracking.
Medium to large organizations that have a large amount of content and resources. It is a great tool to organize content by department, industry/vertical, type of content (PDF, Resources, One Pagers, etc.), and internal/external content.

Additionally, it allows users to get what they need very quickly. By a quick search in the search bar you can find the most relevant content that may be buried at the bottom of a more traditional pile.

Highspot is great for sales-focused companies. Allows your Sales Reps to work efficiently and quickly. Lots of features like the "Pitch" feature that allows reps to send out content to a prospect and be able to customize the setting and track the views of that content. Internally admins can then get analytics on what content works and what doesn't.