Item: Hootsuite
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I have been a Hootsuite user for at least 8 years. I have always been a fan and they just keep getting better in their offerings. This platform is perfect for those managing one account or dozens. It streamlines the workflow process and offers a ton of features that are incredibly useful.

Pros and Cons

Social media scheduling
Customer service
Staying current with social industry

Sometimes the emoji feature can be a bit buggy
I think the scheduler calendar could be a bit more user friendly from a readability standpoint

Return on Investment

Increased visibility on multiple social platforms
Increased publishing capabilities due to scheduling content
Marketing efficiency increases

Alternatives Considered

Sprout Social

I have used multiple social media scheduler platforms and I always end up coming back to Hootsuite. It is my favorite system for many reasons that include, but are not limited to, functionality, user-friendliness, channel integration, maintaining current offerings with the ever-changing landscape of social media. It is just hands down one of the best platforms out there.

Support Rating

I have interacted with Hootsuite's customer service team on a few occasions and they were always extremely helpful. They were prompt, and courteous and even when they did not have the answer right away they would get back to me and have a solution every time. It is clearly a very customer service-oriented company.

Likelihood to Recommend

Hootsuite is well suited for those managing a single social media account or dozens. It can be used by small businesses all the way up to large scale marketing agencies. The ability to post to multiple channels at once is so incredibly helpful and a huge time saver. Give it a try, you will be glad you did.

If you give a Hoot about Social - Trust Hootsuite!

Software Version

Overall Satisfaction with Hootsuite