Hootsuite for non-profit social media and workflow management
August 06, 2021

Hootsuite for non-profit social media and workflow management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Enterprise

Overall Satisfaction with Hootsuite

Hootsuite is being used by my organization to manage our Instagram, Facebook, Twitter, and LinkedIn profiles. It is currently being used only by me, as I am the only employee in the marketing department. Hootsuite allows me to get a birds eye view of our social channels and allows me to interact with our followers more easily by centralizing the incoming messages. This allows me to quickly respond to inquiries, reviews, comments, etc.
  • Scheduling social media posts across multiple platforms
  • Optimizes photos and videos for best viewing
  • Saves content in drafts folder, which is great to house content ideas in an organized way.
  • Need to add a feature where multiple Insta photos can be scheduled through the website.
  • Insta Stories scheduling capabilities
  • Add TikTok as a social platform that can be managed through Hootsuite
  • Marketing efficiency
  • Increased ability to connect with online community
  • Content management/workflow management
I give this rating because Hootsuite delivers on all of my social media management needs and has an easy user interface.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Hootsuite is well suited for small teams where 1-3 employees are responsible for social media management, as well as other marketing duties. Hootsuite helps to streamline marketing processes without spending too much time on each individual platform. Since social media is just a fraction of my overall departmental duties, Hootsuite helps me to keep track of our online presence.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Workflow management
10
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
10
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
10
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Pinterest
Not Rated
YouTube
10
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
Not Rated
Mobile access
10