Best Social Media Management Tool
January 18, 2022

Best Social Media Management Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite

I had to manage social channels for different clients individually and the process was so time consuming. I was missing out on timely post publishing, engaging with comments etc. Once I start using hootsuite, I linked all social channels and streamlined the process. Now, be it posting, read response, schedule messages, view statistics & reports, I am saving a lot of time and reduced by TAT for all activities.
  • Manage multiple social media network in one place
  • Post scheduling in advance
  • View & download analytics & reports
  • Engage with Customers
  • Data is missing in Facebook insights
  • Costing can be brought down
  • Image loading problem in Facebook
  • Cost optimization while handling multiple social media accounts
  • Team Efficiency & Client social media accounts management is pretty smooth
  • Data mining, competitor analysis is easy and thus helps plan accordingly
Hootsuite is the best application for managing social media network channels. It is one of the social media management tool that enables us to view multiple streams at once and monitor what our customers are saying. We can post updates, read responses, schedule messages, view statistics, and much more. Another important reason to use Hootsuite is that it allows us to schedule messages across all our favorite social media platforms in advance. This enables us to create a solid social media strategy that encompasses crucial times when postings are most often read and get more followers to notice our content.
Overall support is very good. Whether it is about giving demonstration, giving a hands on for features, & functionality, Hootsuite customer care team is always up for it. I remember an instance where I was pretty new to use the hootsuite and so asked the hootsuite team for help. With in 1 hour, they assigned a person who gave me complete demonstration of application and helped me in overall functionality and usage of it.

Do you think Hootsuite delivers good value for the price?

Not sure

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

It solves our maximum problem when we use it for multiple social media accounts. It is one of the best social media management tool in the market right now. It is simple when it comes to its operations, usage & applicability. We can easily schedule posts, view analytics, can share information, engage with social media audiences and can manage team effectively.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Workflow management
10
Automated routing and prioritization
7
Customer interaction histories
5
Bulk actions
7
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
7
Campaigns and promotions
7
Twitter
Not Rated
Facebook
10
LinkedIn
Not Rated
Instagram
10
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
7
Mobile access
7