Hootsuite- easy to use, including for non-tech support staff
January 08, 2022

Hootsuite- easy to use, including for non-tech support staff

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

We use Hootsuite for our organization to schedule social media postings. Our team relies on Hootsuite heavily and as a result, we use the Pro version. Not only can we schedule our postings, but we can also delegate access to our social media accounts without having to provide login info to everyone, including our outside vendors. While there are other alternatives, Hootsuite's UI works best for us overall.
  • Scheduling posts in the future.
  • Setup feeds for all social media accounts.
  • Ensures imagery and videos are the correct size for each social account.
  • Allows access to social w/out having to provide login to each account.
  • More posting options for free account.
  • Content engagement.
  • Marketing efficiency.
  • Access to all social media accounts in one place.
  • Easy delegation.
There are some nice competitors out there, but the UI for Hootsuite is easy to understand, and easy for our non-technical team members to manage and use.
We haven't had to use their support too often, as their articles and how-tos have been very helpful. However, when we do, we receive a response in less than a day overall.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

I recommend Hootsuite because it has an easy-to-use UI, and allows even non-tech savvy team members to manage it. I also recommend Hootsuite because it has proven to be a reliable technology, and constantly updates its features, ie- posting to Instagram automatically, suggesting size changes in the software, and offering free images for creating posts.

Hootsuite Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
8
Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
10
Audience targeting
8
Content optimization
8
Workflow management
7
Automated routing and prioritization
9
Customer interaction histories
9
Bulk actions
10
Lead generation
7
Content marketing
7
Paid media management
Not Rated
Campaigns and promotions
7
Twitter
10
Facebook
10
LinkedIn
9
Instagram
9
Pinterest
Not Rated
YouTube
6
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
9
Role-based user permissions & privileges
9
Mobile access
9