Great tool for saving time!
May 08, 2023

Great tool for saving time!

Raven Wheatley-Hawkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite

I worked for an agency which wanted to manage lots of accounts in one place. It was a great interface, super easy to use. The calendar was really user friendly. Didn't really need to train people on it as there are lots of guides

Pros

  • Interface- calendar
  • Draft/ sign off options

Cons

  • The ability to have everything in posting in one platform ( all paid)
  • onboarding could be with a dedicated person/more detailed/personal
  • It improved reporting time and accuracy
  • More efficient in posting advance
I think it is on par with most of the ones I have used but I think there are better ones for agency specific needs in terms of pricing models. Great for in-house and so easy to use!

Do you think Hootsuite delivers good value for the price?

Not sure

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

I wasn't involved with the implementation phase

Would you buy Hootsuite again?

Yes

I worked at an agency so it was great to be able to have an interface that is easily switched. I think that it is better for in-house though in terms of the pricing plan. It is great for organic posting and being able to post across platforms and shortens time

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
6
Content optimization
10
Workflow management
10
Automated routing and prioritization
10
Customer interaction histories
10
Bulk actions
7
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Pinterest
10
YouTube
10
Campaign success analytics
7
Real-time tracking
7
Competitor analysis
5
Role-based user permissions & privileges
7
Mobile access
Not Rated

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