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Hotjar is best in class in several classes
September 27, 2017

Hotjar is best in class in several classes

Randolph Ramirez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

Hotjar is being used by our marketing department to determine the efficacy of our web design and maximize use of funnels and targets.
  • Determines user interaction across platforms
  • Shows ease or difficulty users have navigating site and finding funnels
  • Gives instant visual usage charts overlaid onto your site
  • There should be a way to save filtered searches
  • We've been able to solve problems we didn't know existed by viewing recorded user behavior
  • It's given us a much more easy to digest understanding of how campaigns are driving traffic
When price is taken into account Hotjar doesn't really have anything in the way of competitors. They offer a very unique product package for an incredibly modest price. Heatmaps and recordings combined with the survey feature rolls together a great package.
Hotjar is amazing for tailoring your user experience. It gives you exactly the insight you need to make your site the most effective possible. I can't think of a scenario where you are establishing a web presence where you wouldn't want to use it.