Let Hotjar help you optimize your user experience!
January 25, 2019

Let Hotjar help you optimize your user experience!

Mirzet Kadric | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We use Hotjar with the 75 employees at our web agency to understand user experience on our client's websites. By using HotJar we are able to get more accurate data and help with the implementation of new features.

Pros

  • Heatmaps work well
  • Recording user sessions
  • Ability to deploy polls and surveys

Cons

  • Recording feature sometimes glitches
  • Hard to organize the data
  • Popup customizations
  • Easy to configure
  • Lots of statistics
  • Heatmaps and recordings
Hotjar provides a lot of functionalities under one roof that are typically available in multiple other software programs. We use it to replace several other products and it's not the best at every single feature, but Hotjar is the best all-around tool, especially for the price.
Hotjar is super powerful for tracking user behavior on our client's websites. It is very useful when you launch a new website and want to see what your visitors do, where they click and what kind of issues they face. We use this insight to design and optimize web pages for a better conversion rate.

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