Overall Satisfaction with Hotjar
We use Hotjar with the 75 employees at our web agency to understand user experience on our client's websites. By using HotJar we are able to get more accurate data and help with the implementation of new features.
- Heatmaps work well
- Recording user sessions
- Ability to deploy polls and surveys
- Recording feature sometimes glitches
- Hard to organize the data
- Popup customizations
- Easy to configure
- Lots of statistics
- Heatmaps and recordings
Hotjar provides a lot of functionalities under one roof that are typically available in multiple other software programs. We use it to replace several other products and it's not the best at every single feature, but Hotjar is the best all-around tool, especially for the price.