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Review on Hotjar
Updated April 12, 2022

Review on Hotjar

Pemba Tshiring Sherpa | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We are using Hotjar to record user behavior and make changes to our website design accordingly. It is used by the SEO team only to analyze the interactions. It's really helpful to reduce our bounce rate and CTR on pages as we can see how far a user scrolls on a page and what button people click on.
  • record user interaction
  • record user session
  • provide user device data
  • ability to set filter to recordings
  • recording heatmaps
  • recording user session and interaction
  • provide user with better UI/UX by getting user data
  • provide data on user interactions

Do you think Hotjar delivers good value for the price?

Yes

Are you happy with Hotjar's feature set?

Yes

Did Hotjar live up to sales and marketing promises?

Yes

Did implementation of Hotjar go as expected?

Yes

Would you buy Hotjar again?

Yes

It is free so it's good for new and small scale websites. For the larger and more complex websites you will need to get paid version as the free version has its limitations.