Must to have product to understand user's behaviour on your website/app.
July 08, 2022
Must to have product to understand user's behaviour on your website/app.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hotjar
We are using Hotjar since the very initial days to track users' behavior on our website and app. With every new feature release, we get to know about users' drop points and usability metrics. It really helped us in minimizing drops by improvising designs.
- It really creates very good heatmap of user's clicks.
- Very detailed analytics available for all CTAs available on your website/app.
- It even records session of user's interactions.
- Analyzing huge data accumulated by Hotjar can be improvised by better representation.
- Learning documents needs to be improvised (help documents in video format are always better).
- For taking surveys, their competitors have better features.
- Heat Map of multiple users usage pattern
- User's session recordings
- Analytics.
- I would say it has a huge impact on ROI, basically, it helps you in tweak your product as per audience requirements.
- The better you know your users, better will be sales.
- Surveys can help you plan in advance how and what feature to release.
There are overlaps of a few features, but session recording is a unique feature of Hotjar.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes