Top class product and service
October 23, 2014

Top class product and service

Abby Robertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with HubSpot

I am a small start-up business and I've recently started using HubSpot to help me with my inbound marketing in an effort to help grow my business. The product appealed to me due to the fact that everything to do with my marketing efforts could be controlled from one central place.
  • The training resources that HubSpot offers are invaluable. They are very informative and a definite bonus for anyone who may be new to, or struggles with understanding marketing.
  • The service received from HubSpot is excellent. You get the support of a personal Account Manager who is always available to offer advice and assistance and the response time and helpfulness from the Support Team is fantastic
  • The HubSpot software is easy to use, even for those who may not be used to working with this kind of system. There are an abundance of resources to explain how everything works and support is always available if you do run into any issues.
  • I am sure there are features of HubSpot where there is room for improvement, however I don't feel that I've been using the system for long enough to have come across anything at the moment that I can pinpoint.
  • By having everything together in one simple, easy to use system, I am now able to save time on my marketing - which helps me to focus on other areas which I also need to spend time on to grow my business.
So far HubSpot has exceeded my expectations with regards to the efficiency of the software, the excellent resources and the outstanding customer service. I am quite new to the product but as a small start-up business I already feel quite confident that using HubSpot will help me grow the business in the direction that I'm looking for.
I would recommend HubSpot to anyone who is looking to grow and maintain their customer database, as it incorporates all the aspects of inbound marketing and I think it would be useful to any business whether they are new or established.