Great, easy to use tool!
Overall Satisfaction with HubSpot
We use the system to track our leads. We also use it for marketing and PR. This tool has allowed me to streamline my marketing and sales efforts. I can schedule, publish and analyze social media posts for multiple platforms in one place. They then connect back to our campaigns for a nice "event" recap. We can see where our leads and sales are coming from, who is on the site, and what they are looking at. With the Sidekick integration we can log and track those emails back into the system so multiple users can access the information. It is easy to use.
Pros
- Lead and source tracking.
- Social media posting across multiple platforms.
- Managing workflows as well as "event" campaigns.
- Reporting.
Cons
- Email/Outlook integration.
- More detailed user permissions.
- Exporting ability to include attachments and notes history.
- Faster reporting.
- Lowered time to post social items.
- Ability to track sources easier.
I think HubSpot is good for a smaller organization or to start with. Salesforce is very robust, especially with the support ticketing.
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