Overall Satisfaction with HubSpot
I am an inbound marketing exec who uses HubSpot on a daily basis. The company I work for, Strategic IC, is a B2B digital marketing agency that helps clients generate qualified leads via inbound marketing and sales, social media and open source web development. We are a Gold Certified HubSpot partner and therefore also promote the use of HubSpot to our own clients. We use HubSpot to run various different Inbound campaigns, and create lots of landing pages and CTAs through HubSpot. HubSpot is used throughout the whole of the company and is a very easy and intelligent tool to use. We and also our clients that have bought HubSpot have experienced good results from using the tools it provides.
- Online training academy and certifications - Provide step-by-step videos/classes to help you implement what you want to achieve
- In depth analytics and data collection
- In depth customer timeline that tracks every communication you exchange
- In order to pass some certifications, you have to submit a practical assessment. This can often take a while to be graded and returned to you. Some modules remain locked until you have received the practicum back, causing delays in getting certified.
- Add-ons through HubSpot are expensive, some clients do not want to pay out for these extras.
- Links sometimes break on blog posts.
- Very positive return on investment
- Increased amounts of traffic
- Increased amount of leads/customers
HubSpot Marketing Hub Feature Ratings
HubSpot Support
Pros | Cons |
---|---|
Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Slow Initial Response |