HubSpot Review
January 09, 2020

HubSpot Review

Logan Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with HubSpot

We utilize HubSpot for our customer relationship management system. We track all activity and communication via HubSpot. Our pipeline is monitored and reported via HubSpot and it acts as a great tool for our day to day operations. It is being utilized by many departments, sales, marketing, and customer service as well as our BoD's. Is address our organizational problems and keeps us up to date each and every day.

Pros

  • Pipeline.
  • Tracking activity.

Cons

  • Mass email limits.
  • Integrations with other vendors services.
  • Organization.
  • Total sales overview.
HubSpot was very affordable compared to other customer relationship management systems that we came across. It fit our company size perfectly and allowed us to get up and moving rather quickly. There is a wide range of forms for us to house data and allows us to be very specific with the prospects we communicate with.
I like the way the pipeline is presented in Hubspot. I prefer to use the board view vs the table view. It matches our sales process and is very user-friendly. When reviewing previous interactions with a client or prospect, HubSpot documents all touch points and allows me to review and prepare for my next touchpoint.

HubSpot Marketing Hub Feature Ratings

7.7
WYSIWYG email editor
7
Dynamic content
7
Ability to test dynamic content
7
Landing pages
8
A/B testing
6
Mobile optimization
6
Email deliverability reporting
9
List management
9
Triggered drip sequences
10
6.3
Lead nurturing automation
6
Lead scoring and grading
3
Data quality management
7
Automated sales alerts and tasks
9
7.0
Calendaring
5
Event/webinar marketing
9
7.0
Social sharing and campaigns
7
Social profile integration
7
9.0
Dashboards
9
Standard reports
9
Custom reports
9
5.3
API
5
Role-based workflow & approvals
5
Customizability
7
Integration with Salesforce.com
5
Integration with Microsoft Dynamics CRM
5
Integration with SugarCRM
5

Comments

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