HubSpot CRM is made with the salesman in mind
February 09, 2016

HubSpot CRM is made with the salesman in mind

Joel Hornbostel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We currently use the HubSpot CRM as a sales tool in our company, but there are a few applications for it outside of sales.

Pros

  • Very intuitive, time saving
  • Easy to use and learn
  • Easy to track progress of sales journey

Cons

  • Not for large companies, a more robust CRM may be needed for a larger sales department, but that may change over time.
  • Save time by not having to enter all fields, auto-populates
  • Able to track leads much better with workflows and lead scoring
HubSpot is much more seller friendly and intuitive. It is easier to use and more efficient.
When used in tandem with the HubSpot marketing platform and Sidekick, it's a force to be reckoned with!

HubSpot CRM Feature Ratings

6.9
Customer data management / contact management
8
Workflow management
8
Territory management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
7
Quote & order management
2
Interaction tracking
8
Channel / partner relationship management
7
7.3
Case management
7
Call center management
7
Help desk management
8
9.0
Lead management
9
Email marketing
9
8.0
Task management
8
Billing and invoicing management
Not Rated
Reporting
8
6.3
Forecasting
3
Pipeline visualization
8
Customizable reports
8
8.0
Custom fields
8
Custom objects
8
Scripting environment
Not Rated
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
8.0
Social data
8
Social engagement
8
8.0
Marketing automation
8
Compensation management
8
9.0
Mobile access
9

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