Most effective CRM with all powerful features
November 26, 2019

Most effective CRM with all powerful features

Wendy Harrington | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Our whole organization frequently uses HubSpot CRM superb product, and I am always having an outstanding experience with it. HubSpot CRM supports me to make useful profiles and to make effective contacts by creating a long list with clients and partners to grow business on a larger level. Moreover, the tracking feature is none other than a blessing because it helps me to track even the smallest tasks.

Pros

  • Inbound sales are effective enough to be managed through this little product, which assures my working.
  • This application consists of a large variety of templates that are enough capable of making certain effective decisions and also to ensure whether it’s looking good or not.
  • Moreover, it enables me to save a large amount of data into one specific place that would help in better understanding of the project.

Cons

  • Hubspot CRM provides an intuitive way to manage all my customers’ feedback and queries in one single location without any difficulty.
  • Moreover, I don’t have to buy it because it’s free, which is a huge comfort for any organization wherever it has been used.
  • HubSpot CRM is a great product that is serving me to get the best results from my clients and customers.
  • The best thing that I like about it is the interface that makes working more convenient and also helps it in a better understanding of the product as well.
  • HubSpot CRM can quickly create useful strategies that could increase my customer service in the best way.
In my opinion, Hubspot CRM is the number one product with all essential features to fulfill our business need in most probable ways. However, Constant Contact lacks a few significant features. Apart from this, HubSpot CRM has a robust system that helps me to run all my marketing campaigns accordingly to increase sales outcomes as well in the best way. It helps in certain customer support systems to
learn about all the customers’ needs and demands in the longer run.





For me, HubSpot CRM is the best quality software for all my daily sales
management procedures and also a great intuitive in a world full of CRMs. Thus, from my side, it is a good suggestion for organizations where there are limited resources to buy high-quality CRM because this product is free of cost, and that’s amazing enough. So, by keeping all these things in mind, you can surely give it a try, at least.

HubSpot CRM Feature Ratings

9.6
Customer data management / contact management
10
Workflow management
9
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
10
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
10
9.0
Case management
10
Call center management
9
Help desk management
8
9.5
Lead management
9
Email marketing
10
9.0
Task management
9
Billing and invoicing management
10
Reporting
8
9.0
Forecasting
10
Pipeline visualization
8
Customizable reports
9
8.5
Custom fields
10
Custom objects
9
Scripting environment
7
API for custom integration
8
8.5
Role-based user permissions
9
Single sign-on capability
8
9.5
Social data
10
Social engagement
9
9.5
Marketing automation
9
Compensation management
10
10.0
Mobile access
10

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