Go for HubSpot CRM
August 02, 2021
Go for HubSpot CRM
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
Across the organization. Typically used for:
- All contacts and records repository
- Sequences
- marketing emails
- list management
- documents
and a lot more.
HubSpot CRM is the central hub for us, and we leverage the rest of our platforms by either integrating, pulling, or pushing data from HubSpot CRM when required.
- All contacts and records repository
- Sequences
- marketing emails
- list management
- documents
and a lot more.
HubSpot CRM is the central hub for us, and we leverage the rest of our platforms by either integrating, pulling, or pushing data from HubSpot CRM when required.
- Contact management
- Sequencing
- Document sharing workflow
- Marketing emails are pretty basic and expensive
- Ticketing for customer service is not built-in
- Lists are sometimes erroneous
- improved business visibility
- simplified lead management
- single go-to-tool for most sales activities
The sales processes have been simplified with HubSpot CRM, and the impact is noticeable. However, the marketing piece is still pretty basic and needs a lot of improvement. The email creator was not super sophisticated and also costly. Therefore, we had to switch to an alternative provider for emails. The integration is a blessing as we can import necessary information when required from other platforms.
We looked for available solutions in the market including the peer reviews of existing users of the solutions. HubSpot CRM came out as a unanimous choice on a lot of social platforms. When we discussed the pricing with the relationship manager, it turned out to be within our budget so we decided to go forward with it.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
No
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes