Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

HubSpot CRM is a great tool overall. It allows for accurate management of the people in an easy to consume way. One thing that could use work is the sequences, as they have limited functionality.

Pros and Cons

Pipeline Management
Ease of use
Integrations

Sequences
The notifications feel cluttered
Documents sometimes format poorly

Return on Investment

Allows me to catch any missing deals
Focus on money making opportunities
Develop better relationships with my clients

HubSpot CRM is very easy to use compared to Salesforce.com. Almost everyone at my last company struggled to use Salesforce.com, and I think that they all could pick up HubSpot CRM within the same day. Too many complex reporting features in Salesforce.com are both a pro and con. Overall HubSpot CRM makes it very easy and intuitive.

Alternatives Considered

Devart dotConnect for Salesforce, Outreach and ZoomInfo

[I have used] Devart dotConnect for Salesforce, Outreach, and ZoomInfo. HubSpot CRM is a great tool for pipeline management. To be honest, I didn't choose HubSpot CRM, so I'm not sure this question is relevant for me.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Zoom, LinkedIn Sales Navigator, Slack

Likelihood to Recommend

HubSpot CRM is well suited for pipeline management and tracking of the deals you are working on. It's less appropriate for sequences and mass outreach.

HubSpot CRM - Everything Leads Love

Overall Satisfaction with HubSpot CRM