A very effective and user-friendly CRM for your team
January 04, 2022

A very effective and user-friendly CRM for your team

Santanu Sen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is an effective tool in handling sales and other marketing activities. I found it very resourceful to manage my contacts and leads. Features like email tracking, meeting scheduling, live chat, and prospect tracking are very user-friendly for keeping in touch with sales activities. Moreover, the Gmail & outlook integration and email templates to help you easily email and communicate with leads. The dashboard is also very handy to monitor the sales pipeline and other processes regarding the same.

Pros

  • Gmail & Outlook integration and email templates to help you easily email and communicate with leads.
  • Dashboard view.
  • Email tracking.
  • Meeting scheduling.

Cons

  • User interface.
  • Lead management.
  • Marketing analytics.
  • Sales monitoring.
Its very easy and comfortable to use. the tool and its features and very handy for the team to use and monitor. The analytics and figures can be easily tracked which can help in determining important decisions related to revenue generation and account managements. All in all it is very user-friendly.
Hubspot CRM helps easy Gmail & outlook integration and email templates to help you easily email and communicate with leads and other prospects. Features like email tracking, meeting scheduling, live chat, and prospect tracking are very instrumental for the activities and operations of sales and marketing teams and make insightful decisions based on this analysis.
Based on the features and accessibilities offered by Hubspot CRM, it is way better than other CRMs based on the ease of access among team members and multiple integrations with various platforms. The versatile nature of the CRM makes it stand out among other CRMs and makes it a compact tool that can be effectively used by any organization.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is a compact and effective tool for monitoring and executing sales and marketing processes for business organisations. The tool can improve a bit on the interface, otherwise, the features and notifications are very handy and easily manageable.

HubSpot CRM Feature Ratings

8.3
Customer data management / contact management
8
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
9.0
Case management
9
Call center management
9
Help desk management
9
8.0
Lead management
8
Email marketing
8
8.0
Task management
8
Billing and invoicing management
8
Reporting
8
7.0
Forecasting
7
Pipeline visualization
7
Customizable reports
7
7.3
Custom fields
7
Custom objects
7
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
8.0
Social data
8
Social engagement
8
8.0
Marketing automation
8
Compensation management
8
8.0
Mobile access
8

Comments

More Reviews of HubSpot CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM