Overall Satisfaction with HubSpot CRM
HubSpot CRM has been used by our sales team. It has been primarily used to keep a track of and monitor our outbound calls, emails, and sales visits to prospective customers. Sales teams use it to keep notes of pain points and additional feature upgrades or new requirements of customers: this information is basically extracted from whatever communication methods [are] adopted by the sales teams.
- Brilliantly designed free forever plan
- Hundreds of third party app integrations
- Well designed dashboard to show sales progress and track sales activities
- The paid/premium plans are expensive for small organizations
- Very limited support for the free version
- Outgoing emails are sometimes really slow
- Hot leads and deals are better managed and closed using HubSpot CRM
- Revenue growth increased as costs went down due to the efficiency of the staff using HubSpot CRM
- Sales forecasting is now more accurate due to which KPIs have improved
Specifically for sales funnel tracking and smooth sales activities execution, I would recommend HubSpot CRM over all other popular CRMs available out there; the beautifully designed UI is best suited for a memorable UX. The lightweight but high[ly] capable freemium version outclasses many others as far as [the] number of functionalities [is] concerned, and on top of that, they are easily accessible with one or a few more clicks without having to search for it.
Whenever our marketing teams [start] the monthly or biweekly marketing campaigns; the lead generation, tracking, and closing has been so well coordinated that much of our time is now spent generating revenue for our business instead of having those daily standups between the sales and marketing teams for good synchronization.
The free version of Agile CRM was nowhere near [...] what our sales teams have been able to achieve after migrating to HubSpot CRM. The main reason [is] the number of features offered and the ease of use of the platform. Also, if in [the] future we decide to buy the premium version, we will still go ahead with HubSpot CRM, again due to the fact of what we get in return and how well we have been able to optimize our sales activities.
Do you think HubSpot CRM delivers good value for the price?
Are you happy with HubSpot CRM's feature set?
Did HubSpot CRM live up to sales and marketing promises?
Did implementation of HubSpot CRM go as expected?
Would you buy HubSpot CRM again?
I believe HubSpot CRM free version is one of the best choices from the available CRMs in the market for small and medium businesses. There are several functionalities [that] are very useful and help organizations get their work done efficiently and effectively. However, if your organization is not able to afford the paid plans but require the premium features, you might have to switch to other free CRMs in the market.