HubSpot should be the CRM you use. Fantastic software and easy to use.
January 29, 2022

HubSpot should be the CRM you use. Fantastic software and easy to use.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot for everything as far as tracking sales, contacting prospects, and building up our pipeline. I love HubSpot! The tasks functionality makes it easy for me to stay organized and track communication with prospects.
  • Tracks Reporting
  • Organizes Tasks
  • Email Tracking
  • Full sales cycle
  • Organizing sales content
  • Organizing customer lists
  • Improve user interface
  • Improve bugs
  • Delays in reporting
  • Reports tracking
  • Increased ROI
  • Ease of use
  • Impressive data tracking elements
  • Beautiful data graphs
HubSpot is very simple to use. It took only a few days to become comfortable with HubSpot. I had no prior experience using a CRM and I found HubSpot very simple.
HubSpot is great and easy to use. I am glad my company uses HubSpot. I was able to pick up HubSpot fairly quickly. I also love their HubSpot Academy videos that always teach me something new.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I use HubSpot daily. I could not accomplish my job without HubSpot. HubSpot was easy to navigate when first using it. I solely work out of HubSpot during the day because it can do everything I need it to.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10