on the spot with HubSpot
January 26, 2022

on the spot with HubSpot

Gideon Lin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Organizes all our sales workflow

Pros

  • Notifies us on action needed
  • Manages communications
  • Prioritizes leads

Cons

  • pre-built workflows for automation
  • Efficiency
  • increased closed rates
Very easy to use, and very comprehensive. The knowledge base is a great resource
It has made everything much clearer and allowed us to grow

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It's an amazing tool to manage the sales process and align marketing with sales

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
9
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
10
Interaction tracking
8
8.0
Case management
8
Call center management
Not Rated
Help desk management
Not Rated
8.5
Lead management
8
Email marketing
9
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
8.0
Forecasting
7
Pipeline visualization
9
Customizable reports
8
9.0
Custom fields
9
Custom objects
Not Rated
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
Not Rated
Social data
Not Rated
Social engagement
Not Rated
9.0
Marketing automation
9
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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