Item: HubSpot CRM
Rating: 8
Author: Verified User

Overall Satisfaction with HubSpot CRM

Use Cases and Deployment Scope

I use HubSpot to contact scholarship donors to set up meetings with myself, the CEO, and the donors to join the Scholar’s App platform. Hubspot allows me to organize and contact the donors easily using air calls and to monitor my daily progress within the system. I use HubSpot daily and it’s a valuable tool for my work.

Pros and Cons

Pros

Organization of contacts and companies
Customization with areas of information
Great user interface

Cons

Customization with call outcomes
Emails sometimes go to recipient’s spam email
Calls don’t always record

Return on Investment

Shorter deal cycles
Ease of contact with customer
Increased sales rep adoption

Usability

The interface is incredible. Easy to use and easy to organize everything within one CRM platform. Organization within HubSpot impresses me because the customization is wonderful. I use HubSpot with ZoomInfo and the integration works seamlessly.

Team Alignment Benefits

I don’t personally work with the marketing team.

Alternatives Considered

ZoomInfo

I use both systems

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

ZoomInfo

Likelihood to Recommend

HubSpot has a great interface and is intuitive with an organization with my sales leads. I can easily organize the companies I need to contact and monitor the progress of the sequences and easily within the website and the app. I also use tasks frequently to save reminders for future clients.

HubSpot CRM Feature Ratings

Comments

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HubSpot ease of use and organization is unparalleled.