HubSpot ease of use and organization is unparalleled.
January 24, 2022

HubSpot ease of use and organization is unparalleled.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to contact scholarship donors to set up meetings with myself, the CEO, and the donors to join the Scholar’s App platform. Hubspot allows me to organize and contact the donors easily using air calls and to monitor my daily progress within the system. I use HubSpot daily and it’s a valuable tool for my work.
  • Organization of contacts and companies
  • Customization with areas of information
  • Great user interface
  • Customization with call outcomes
  • Emails sometimes go to recipient’s spam email
  • Calls don’t always record
  • Shorter deal cycles
  • Ease of contact with customer
  • Increased sales rep adoption
The interface is incredible. Easy to use and easy to organize everything within one CRM platform. Organization within HubSpot impresses me because the customization is wonderful. I use HubSpot with ZoomInfo and the integration works seamlessly.
I don’t personally work with the marketing team.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot has a great interface and is intuitive with an organization with my sales leads. I can easily organize the companies I need to contact and monitor the progress of the sequences and easily within the website and the app. I also use tasks frequently to save reminders for future clients.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
9
Billing and invoicing management
Not Rated
Reporting
9
Forecasting
9
Pipeline visualization
9
Customizable reports
Not Rated
Custom fields
9
Custom objects
9
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
9
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
9