Item: HubSpot CRM
Rating: 10
Author: Colin Tiller

Use Cases and Deployment Scope

We use HubSpot for everything in our sales team. Some problems: The charts do not update fast enough for my Boss's liking. He wants them to update as we make changes to the system. Better meeting notes section. We often just put meeting notes in the comments and it's not very viewable.

Pros and Cons

Systems and automation
Tracking of data
Integration
Support is awesome

Properties are a bit of mess
Adding properties to companies for whatever reason doesnt always align into the chart till hours later
Back button takes me back to the top of page. Loose all progress of movement down a page and have to re scroll to locate

Return on Investment

Organization helps us close deals
Meeting reminders
Im just a SDR

Usability

I've used Salesforce. I like HubSpot more.

Alternatives Considered

AwsQuality Salesforce Services

So much better. I joined the team and hubspot was already in place. Much cleaner and better for organization.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Cisco Hybrid Cloud Platform for Google Cloud

Likelihood to Recommend

The best thing is the support. I spent a lot of time in the support being frustratingly ignorant. They taught me a lot and was very patient with a basic question. I've now advanced into much more difficult questions and they are always well educated. Transitioning from Google to outlook was difficult because of HubSpot integration

SDR Review

Overall Satisfaction with HubSpot CRM