HubSpot is a Small to Medium Sized Business Must Use
February 20, 2023
HubSpot is a Small to Medium Sized Business Must Use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
Our organization is a B-to-B distributor in the professional hair (salon, barbershop, hair replacement) industry. We use HubSpot as our CRM for both customers and prospective customers. HubSpot allows us to ensure that we're serving our customer partners in an efficient, but meaningful way. Our team utilizes HubSpot to record valuable information to ensure that our customers receive the communication and information they need for the best possible customer experience. We also utilize HubSpot to manage communication with prospective customers so that we're providing valuable information without stalking them.
HubSpot is easy to use and helps us do our jobs better.
HubSpot is easy to use and helps us do our jobs better.
- Customizable CRM - tracks the details most important to our organization
- Integrates with Key Applications (like Shopify, Outlook, Text Apps)
- Task Tracking & Reminders
- I love the 2 Factor Authentication for Safety but it's annoying to do daily
- Improved Customer Communication Efficiency
- Reporting Helps Us Make Better Informed Business Decisions
We reviewed a range of options for CRMS. It was 3 years ago, so I don't remember all the options. This decision was very thoughtful and we compared HS to many other options - from a capabilities perspective, as well as cost.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes