Best CRM platform for sales!
April 27, 2023

Best CRM platform for sales!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

My company uses HubSpot CRM for our sales department, it makes the operations very easy and smooth day-to-day. I absolutely love it, It has absolutely improved my productivity and it is easy to follow along with my leads. My favorite feature is that you are able to create tasks while you work to keep you organized. I would recommend to a friend.

Pros

  • Organization
  • Clean
  • Efficiency

Cons

  • Not having to exit from the page after you create a contact
  • Sometimes the page goes down
  • Being able to look at all the contacts at once while you are in a companies page
  • Too many steps sometimes
  • -
  • -
I prefer it over any other CRM i've used
For the sales department, it has allowed us to smooth the process and be able to stream line and prioritize better. As far as marketing, I am not part of that department.
That was not my decision

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot is amazing for our sales department, the only place where it is not efficient is that our company has a recruiting department and they can't use this platform so they have to transfer data from HubSpot and put it on another platform. I wish it was all just 1 so the entire organization could work together

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
5
Case management
10
Call center management
5
Help desk management
5
Lead management
10
Email marketing
10
Task management
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10

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