HubSpot CRM - Saves you time and keeps you organized
October 21, 2025

HubSpot CRM - Saves you time and keeps you organized

Richard Lalonde | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot CRM to keep track of prospective companies and contacts at those companies. It really helps me with organization and keeping track of my outreach activities. The business problem this solves for me is saving time and keeping organized.

Pros

  • synced email outreach with my inbox, including email tracking
  • company and contact organization
  • integrated phone apps and logging call activity and recordings
  • notes

Cons

  • pricing
  • some aspects of navigating the platform can be confusing but you can easily research how to do nearly anything you'd like in HubSpot CRM
  • Helps me save time which is huge
  • Ease of workflow which is very little to no stress for me.
  • Clearly labeled and set activities and objectives to help me quickly get on with my day.
It's just a super useable platform and easy to learn. Minimal learning curve and maximum time saver for outreach.
I think HubSpot CRM is by far superior in terms of organization and keeping track of activities and kpi's.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

A basic CRM for organization.
Cold and Warm outreach / prospecting
Data management,
Keeping track of activity
Sequencing
Email tracking

HubSpot CRM Feature Ratings

8.5
Customer data management / contact management
10
Workflow management
10
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
5
Interaction tracking
10
8.3
Case management
5
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
5.0
Social data
5
Social engagement
5
7.5
Marketing automation
10
Compensation management
5
5.0
Mobile access
5

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